Q&A: About Walnut Hill Medical Center

What is Walnut Hill Medical Center?
Walnut Hill Medical Center (WHMC) is a new 8-story, 100-bed full service hospital located in the heart of Dallas’ health care corridor. A group of innovative health care leaders came together 10 years ago hoping to turn their vision into reality. They envisioned a place where health care providers could come together as a community to care for patients and their families and each other. Walnut Hill Medical Center, located on the northeast corner of Walnut Hill Lane and Greenville Avenue.

How is Walnut Hill Medical Center different from other hospitals in North Texas?
Combining the latest in medical technology with best medical practices has resulted in a hospital designed to provide a world-class patient experience where everyone is empowered to take the best care of patients. The building represents the best ideas from the strong partnership between physicians, administration, staff and the community. But, the medical center is more than bricks and mortar – it’s guided by the philosophy of the best people using the best practices and advanced technology to provide excellent care to patients.

How does the community benefit from Walnut Hill Medical Center?
Walnut Hill Medical Center offers patients and their families a choice for health care. Some of the area’s leading physicians are on the WHMC medical staff, bringing their experiences and insights to every aspect of caring for patients. Their guidance has shaped the design of the facility, the cutting-edge technology that is used and the best practice guidelines that have been implemented.

Who is on the Walnut Hill Medical Center leadership team?

Cory Countryman, MBA, is Chief Executive Officer. He has served in CEO roles at for-profit and not-for-profit hospitals in North Texas and around the country.

Michael J. Cadoret, MSA, BSN, is the Chief Nursing Officer.

Jean McCammack, RN, BSN, MS, CPHQ, is Chief Quality Officer. Before joining WHMC, she served as director of quality for Weatherford Regional Medical Center and Baylor All Saints Medical Center at Fort Worth.

What services does Walnut Hill Medical Center provide?
Walnut Hill Medical Center was founded to provide advanced surgical and interventional care from leading medical specialists using the latest medical technologies. In addition to offering a full spectrum of minimally invasive inpatient and outpatient procedures, we provide cardiac and gynecological surgical care, intensive care and emergency services.

  • Anesthesiology
  • Cardiology
  • Cardiothoracic Services
  • Electrophysiology
  • Emergency Medicine
  • ENT
  • Gastroenterology
  • General Surgery
  • Gynecology
  • Internal Medicine
  • Interventional Radiology
  • Nephrology
  • Neurosurgery
  • Orthopedic
  • Plastic Surgery
  • Podiatry
  • Pulmonology
  • Sleep Medicine
  • Spine Surgery
  • Vascular Care
  • Wound Care 

Who are the physicians on the Walnut Hill Medical Center staff?
Walnut Hill Medical Center’s medical staff includes nationally recognized specialists who are dedicated to practicing compassionate, patient-centered care. These experienced physicians combine advanced yet proven medical techniques with the latest technology to provide patients with some of the most effective treatment options available.

Who owns Walnut Hill Medical Center?
Walnut Hill Medical Center is a joint venture between a hospital management company from Tennessee, and a development company from Texas.

What are the key facts about the Walnut Hill Medical Center facility?
The 8-story, 200,000-square-foot, 100-bed, full-service hospital is located on the northeast corner of Walnut Hill Lane and Greenville Avenue in north central Dallas. The facility includes:

  • 84 private patient suites
  • 10-bed full service emergency department
  • 16-bed intensive care / critical care unit
  • 6 operating suites
  • Cardiovascular OR
  • 5 cardiovascular suites
    • 2 cardiac catheterization labs
    • 2 electrophysiology labs
    • 1 hybrid suite
  • Sleep lab

What insurance plans does Walnut Hill Medical Center accept?
Walnut Hill Medical Center accepts most commercial and government insurance plans.

Does Walnut Hill Medical Center have an Emergency Department?
Yes, the new hospital includes a 10-bed, full service Emergency Department that is open 24/7 and staffed by board-certified physicians and experienced emergency medicine nurses and technicians.

What can patients and their families expect when they come to Walnut Hill
Medical Center?
Patients and visitors coming to the hospital will enter the lobby from the main portico entrance on the northeast corner of Walnut Hill Lane and Greenville Avenue. Complimentary valet parking will be provided to all patients and visitors. Featuring an open design, WHMC’s lobby and patient care units, including ICU/CCU, are bathed in natural light including floor-to-ceiling windows that offer spectacular views of surrounding parks and neighborhoods. WHMC’s interior is accented with richly colored wood and earth tones, adding to the soothing, healing environment. The design encourages easy flow of patients and visitors and creates a welcoming environment for family members. Patient care areas thoughtfully integrate the equipment and fixtures required by nurses and other caregivers into the large, beautifully appointed patient suites. Each suite includes a sofa that quickly converts to a twin bed, enabling a family member to comfortably stay with their loved one overnight.

The hospital also incorporates technology to support our patients-first philosophy. Nurses and other patient-care professionals use a unique mobile phone system to communicate via voice and text messages on the units. This eliminates virtually all noisy overhead paging. The PCare interactive television system provides entertainment, information about the hospital and on-demand patient-education and discharge-instruction programming. This system also enables the patient to control the temperature in his or her suite as well as order food.